Название: Planning and Designing Effective Metrics
Автор: Klubeck Martin
Издательство: N-Y.: Apress
Год: 2014
Формат: Pdf
ISBN: 978-1-484208-27-4
Размер: 1,3 мб
Качество: хорошее
Язык: English

Metrics are a hot topic. Executive leadership, boards of directors, management, and customers are all asking for data-based decisions. As a result, many managers, professionals, and change agents are asked to develop metrics, but have no clear idea of how to produce meaningful ones. Wouldn’t it be great to have a fast, simple explanation of how to plan for and then design measurements to improve your organization?