Klubeck Martin - Planning and Designing Effective Metrics

Название: Planning and Designing Effective Metrics Автор: Klubeck Martin Издательство: N-Y.: Apress Год: 2014 Страниц: 122 Язык: английский Формат: Pdf Размер: 1,3 мб Metrics are a hot topic. Executive leadership, boards of directors, management, and customers are all asking for data-based decisions. As a result, many managers, professionals, and change agents are asked to develop metrics, but have no clear idea of how to produce meaningful ones. Wouldn’t it be great to have a fast, simple explanation of how to plan for and then design measurements to improve your organization?